Refund & Return Policy
Effective Date: August 26, 2026
At MICHEAL PA LLC, we want customers to be satisfied with their purchases. If you need to return an eligible product, please review the policy below.
1. Return Period
Eligible products may generally be returned within 30 days of delivery, unless a different return period is specifically stated on the applicable product page or order documentation.
To qualify for a return, the product should generally be:
- Unused
- Uninstalled
- Unmodified
- In resalable condition
- Returned with original packaging when applicable
- Returned with all included accessories, hardware, manuals, and documentation when applicable
2. Automotive Parts & Compatibility
Customers are responsible for verifying that a product is appropriate for their vehicle before purchase.
Before ordering a vehicle-specific part, customers should confirm the applicable:
- Year
- Make
- Model
- Trim
- Engine
- Part number
- OEM/reference number
- Dimensions
- Other compatibility specifications
If you are uncertain about compatibility, please contact us before purchasing or installing the product.
3. Installed or Modified Products
Products that have been installed, modified, altered, painted, damaged, disassembled, or otherwise changed may not be eligible for return.
For automotive parts, we strongly recommend confirming compatibility before installation.
4. Damaged or Incorrect Items
If you receive:
- A damaged product
- The wrong product
- A product with missing components
- A product that appears defective upon arrival
please contact us as soon as possible after delivery.
Please provide:
- Order number
- Product name
- Description of the problem
- Photographs of the product
- Photographs of the packaging when relevant
This information helps us investigate and determine the appropriate resolution.
5. Non-Returnable Products
Certain products may not be eligible for return, including products that are:
- Used or installed
- Modified
- Damaged after delivery
- Missing required components
- Returned outside the applicable return period
- Clearly identified as non-returnable or final sale
Additional product-specific restrictions may apply.
6. Return Shipping
Unless the return is caused by an error on our part, such as an incorrect item being shipped, the customer may be responsible for return shipping costs.
If the product is defective, damaged in transit, or incorrectly shipped, please contact us before returning the item so that we can provide appropriate instructions.
7. Refunds
Once an eligible return has been received and inspected, we will determine whether the return qualifies for a refund.
Approved refunds will generally be issued to the original payment method.
The time required for the refund to appear in your account may depend on your bank or payment provider.
8. Restocking Fees
A restocking fee may apply to certain returns where disclosed before or during the return process.
Any applicable fee will be communicated before the return is finalized.
9. Exchanges
Product exchanges may be available depending on inventory and the circumstances of the return.
If you need an exchange, please contact customer service before sending the product back.
10. Order Cancellation
If you need to cancel an order, contact us as soon as possible.
We cannot guarantee cancellation once an order has entered processing or has been shipped.
For online orders, shipping and refund practices should also be administered consistently with applicable federal requirements regarding order fulfillment and delays.
11. How to Request a Return
To request a return, contact MICHEAL PA LLC and provide:
Order Number:
Customer Name:
Product:
Reason for Return:
Photographs, if applicable:
Please wait for return instructions before shipping merchandise back.
